Lindsey Brown Resortwear Delivery Options
UNITED KINGDOM
We use Royal Mail tracked service & DHL next day service for all UK Orders. Tracked express delivery is free for orders over £100. If you would like a faster Next Day service, please choose this service at the checkout.
Express Tracked 1-3 Days | Orders over £100 Delivery Mon-Sun FREE
Express Tracked -13 Days | Orders under £100 Delivery Mon-Sun £3.99
Next Day Delivery Mon-Sat by 1pm | Place Order by 12 noon £6.99
Next Day Express Mon-Sat by 9am | Place Order by 12 noon £15.99
Signatures are required on delivery for the Next Day services with Royal Mail and when using this service, parcels can not be left on the doorstep.
If you may not be home, please use the Express tracked option instead and let us know your safe place by adding a note to your order when or send a message or online chat. We will do the rest.
DELIVERY Standard delivery orders are shipped tracked with Royal Mail and we add your email and phone number to the shipment so you know exactly when a parcel will be out for delivery as Royal Mail will contact you by SMS message or email. This standard free and paid for services a 'Tracked No Signature Required' service so parcels can be left in a safe place.
SAFE PLACE If you add a note of a Safe Place box or location to your order, please note doorsteps do not count as a safe place. If you request a door step delivery, the responsibility for loss is transferred to the buyer. If you redirect your parcel to an alternative address to leave in a safe place, the responsibility transfers to you the customer. We cannot be held responsible for items left in a unsecure safe place.
LARGER ORDERS that require a box are shipped with DHL. DHL will require a signature. You can log into DHL, with your tracking and request for your parcel to be left in a safe place. Once DHL send you an email to say your parcel is on it way, you can log in to see the progress and change the delivery date if needed.
OVER BANK HOLIDAYS orders are shipped on Saturday morning at 10am and again on Tuesday when couriers are working. Please allow one extra day for your next day service over a bank holiday. Your tracking number will have the latest information on where your order is. During the Christmas and New year holidays please read our festive shipping here.
NEXT DAY CUT OFF TIMES Please place any Next Day orders before 12noon Monday to Friday. If you require next day delivery, please select Next Day delivery. These express services will require a signature, they can't be left in a safe place and can arrive as early as 8am. Please be aware this service is Monday to Saturday only and delivery will be Royal Mail or DHL. Click here to return to the Shopping pages of our Designer Beach Cover Ups
DELIVERY TO SCOTLAND
Please be aware, we do ship promptly but Scottish Highlands and some areas of Scotland are not guaranteed next day delivery by any delivery service. Please add one extra day onto your expectations and any next day service to Scotland.
EXTREME WEATHER
In cases of extreme weather Summer heatwaves and Winter storms, it may be unsafe for our team or delivery drivers to work so please be aware to allow one extra day in extreme weather conditions. Whilst we may have shipped your next day order on time, it may be delivered one day later. Your tracking number will have the latest information of the process of your parcel.
DELIVERY TO JERSEY & GUERNSEY
Lindsey Brown resort wear delivers from the UK, so we have deducted UK Vat when you select your delivery address as Jersey or Guernsey. We have included in the price Duty where applicable to be paid on entry to Jersey or Guernsey and ship with Royal Mail tracked service.
HOW TO TRACK YOUR PARCEL
We allocate tracking numbers also called waybill numbers to each order as soon as its packed and shipped which we email to you. Once your order is collected by DHL or Royal Mail, the tracking number and waybill will be scanned, your parcel will show an update once it has been collected and scanned end of day at the DHL and Royal Mail depots.
- You will receive a notification email to confirm we are working on your order.
- A second email, from our personal shoppers will confirm we have shipped your order and also your Royal Mail or DHL tracking number.
- Royal Mail in some areas may not deliver standard post on a Saturday so if you do need a Saturday Delivery, please select Saturday Delivery.
- DHL Do not deliver on a Saturday or Sunday.
DESIGNATED DELIVERY DAY
If you would like your delivery to be on a specific day, if you are not home, or you are away on holiday, please select next day at the checkout and send a quick whatsapp or live chat to let us know the day you would like your delivery to arrive. If you forget to leave the date in the comments box, don't worry, please send your order number by email, text or a quick phone call and we will reply to you. We always contact the customer if we don't receive a message with your preferred delivery date.
GIFT WRAPPING
If you would like your order Gift Wrapped for free or would like to include a FREE Birthday card or a Thank You card or a Note please add your details into the Special Instructions section at the checkout. Our team will also be very happy to help you choose gifts, or help you choose sizes of your Holiday and resort wear wardrobe of Designer Kaftans and Designer Beach Dresses by Lindsey Brown resort wear. We can also gift wrap your orders at Christmas
HEALTH & SAFETY REGARDING DELIVERIES
Please rest assured that we are following all health guidelines. Our garments are individually packed in sealed plastic bags. When packing orders our team still follow all hygiene guidelines and we test for covid after any of the team have travelled overseas. Returned garments are checked and steam cleaned before being resold online.
OUR DISTANCING POLICY
For all customers where they need to deliver any item that will not fit through your letterbox, they will place your item at your door. Having knocked on your door, they will then step aside to a safe distance while you retrieve your item. This will ensure your item is delivered securely rather than being left outside.
HOW TO CONTACT US
WHATSAPP MESSAGE 24/7 +44 (0)7501 959141
SMS TEXT MESSAGE +44 (0)7501 959141
PHONE UK MONDAY to FRIDAY PLEASE CALL +44 (0)116 2414627
